07. OD Instructions for Terminal Instructions

Role Overview

Terminals have operational view access in OceanDocs, focused on cargo loading/discharge operations and relevant documentation for their specific terminal operations.

Access Level

• Type: Operational View Access
• Scope: Terminal-specific operations
• Document Control: View-only for operational documents

Key Capabilities

Document Access

• View BOLs for cargo loading/discharge
• Access relevant manifests
• Track loading/discharge operations
• Monitor cargo movements
• View operational documentation

Operational Functions

• Review cargo documentation
• Monitor vessel operations
• Track cargo status
• Access terminal-specific information

Common Tasks

Cargo Operations

1. Viewing Loading/Discharge Documents
   • Access relevant BOLs
   • Review manifest information
   • Check cargo details
   • Monitor operational status
2. Operation Tracking
   • Monitor cargo movements
   • Track loading/discharge progress
   • Review operational schedules
   • Access relevant documentation
3. Documentation Review
   • Check cargo information
   • Verify manifest details
   • Review operational requirements
   • Monitor documentation status

Manifest Management

1. Accessing Manifests
   • View current manifests
   • Review cargo details
   • Check loading/discharge information
   • Monitor updates
2. Operation Verification
   • Verify cargo details
   • Check quantity information
   • Review loading/discharge plans
   • Monitor operational progress

Workflow Management

Document Flow

1. Initial Review
   • Access operational documentation
   • Check cargo information
   • Review scheduling details
   • Verify operational requirements
2. Operation Monitoring
   • Track cargo movements
   • Monitor loading/discharge
   • Review progress updates
   • Check completion status
3. Documentation Verification
   • Review completed operations
   • Check documentation accuracy
   • Verify cargo movements
   • Monitor final status

System Navigation

Quick Access Features

• View operational documents
• Access cargo information
• Monitor vessel schedules
• Track terminal operations

Information Access

• Review manifest data
• Check cargo details
• Monitor operational status
• Access terminal-specific data

Support and Troubleshooting

Common Issues

• Document access problems
• Manifest viewing difficulties
• Operation tracking issues
• Information display problems

Support Contact

• Primary Support Hours: 0930 to 1730 PST
• Email: support@stage3systems.com
• Include terminal reference in queries

Best Practices

1. Regular document verification
2. Consistent operation monitoring
3. Proper information review
4. Systematic cargo tracking
5. Regular status updates

Security Responsibilities

• Maintain system security
• Protect operational information
• Follow data privacy protocols
• Ensure proper documentation handling

Appendix

Key Limitations

• No document creation rights
• Cannot modify manifest data
• Limited to terminal-specific operations
• No access to commercial information
• Cannot view other terminals' data

Viewable Document Types

• Bills of Lading (operational view)
• Cargo Manifests
• Loading/Discharge Documentation
• Operational Reports
• Terminal-specific Information

Operation Tracking Guidelines

1. Active Operations
   • Current cargo movements
   • Ongoing operations
   • Real-time updates
   • Operational status
2. Completed Operations
   • Finished cargo movements
   • Completed documentation
   • Historical records
   • Operation summaries

Data Access Protocol

• Terminal-specific view
• Operational information only
• Non-commercial data
• Required documentation