01. Overview of Role-Based Access Structure

Carriers/Operators (Highest Access Level)

• Final approval/rejection of BOLs
• Electronic signature authority
• User management and access control
• System configuration capabilities
• Complete visibility across all documents
• Invoice generation rights

Agents (Intermediate Access)

• BOL creation and editing under assigned bookings
• Mates Receipt management
• Voyage document uploads
• Cargo release management
• Limited BOL status updates

Shippers/Freight Forwarders (Limited Access)

• Shipping instruction submissions
• BOL draft reviews and approvals
• Letter of Indemnity requests
• Restricted BOL printing
• Own cargo status tracking

Port Authorities (View-Only Access)

• Schedule and cargo lineup viewing
• Port-specific statistics access
• Berth allocation data viewing

Terminals (Operational View)

• BOL access for cargo operations
• Manifest access
• Loading/discharge operation tracking